It's simple. Upload a photo of your dog, choose your preferred meme or design, and follow the available customization options to create your personalized tee.

Review your design carefully before completing your purchase. Your submitted image, text, and color choices will be used to produce your personalized product.

For the best results, use a clear, well-lit photo in which your dog's face and distinctive features are easy to see. Avoid heavily blurred images, extreme shadows, or photos where your dog's face is obstructed.

Image quality can affect the final design, so choose the clearest photo you have available.

Available customization options depend on the design you select. Where offered, you can personalize the text and choose from the available design options.

Our products feature front-print designs only. We do not currently offer back prints.

Please review the available options and your design preview carefully before placing your order.

Your finished shirt is produced based on the image, text, and color choices shown in your design preview. We aim to reproduce the design you selected as accurately as possible.

However, a digital preview cannot represent every physical detail perfectly. Actual print colors may appear slightly different from what you see on your screen, and minor variations in print placement, print scale, or garment measurements can occur. Screen brightness and color settings can also affect how your preview appears.

These minor variations do not necessarily constitute a product defect. Significant printing errors, manufacturing defects, or incorrect items are handled according to our Return & Refund Policy.

Design changes are not possible once you have placed your order. Please carefully check your uploaded photo, text, selected colors, and other customization choices before completing checkout.

If you need to cancel an order, contact us immediately at genzlovesdogs@gmail.com. If you contact us within one business day of placing your order, we may be able to cancel it, but cancellation is not guaranteed.

Our products may enter production shortly after an order is placed. Once production has started or the order has shipped, cancellation may no longer be possible.

Our featured T-shirt is the AS Colour 5001 Adult Staple Tee, a regular-fit, medium-weight T-shirt designed for everyday wear.

Solid-color versions are made from 100% combed ring-spun cotton.

Please consult the size chart on the product page before ordering. Compare the listed measurements with a T-shirt you already own to help find your preferred fit.

Because each item is personalized and made to order, choosing the correct size before checkout is important. Minor variations in garment measurements may occur.

Follow the garment's care instructions. As a general precaution, wash inside out with similar colors and avoid excessive heat when washing or drying to help preserve the print and fabric.

We currently ship to supported delivery addresses within the United States only. We do not currently offer international shipping outside the United States.

Standard shipping is free on every order shipped to an eligible US address. There is no separate standard shipping charge to customers at checkout.

Our estimated delivery timeframe is 3–8 days. This is an estimate, not a guaranteed delivery date.

Because every personalized item must be produced before dispatch, actual delivery times may vary depending on production, your destination, carrier operations, holidays, and other unforeseen delays.

If your order takes significantly longer than expected, please contact us with your order number so we can help review the situation.

Delivery delays can occur because of carrier disruptions, severe weather, high order volumes, production issues, or other circumstances beyond our control.

If your order is significantly delayed or has not arrived within the estimated delivery timeframe, contact us at genzlovesdogs@gmail.com with your order number. We will review the available shipment information and help determine the appropriate next steps.

If a package appears to have been delivered but cannot be located, check your usual delivery area, mailbox, parcel locker, or other designated location. You may also wish to check with household members or your local carrier.

If you entered the wrong address, contact us immediately at genzlovesdogs@gmail.com. We will do our best to assist you, but an address change cannot be guaranteed after production has started or the order has shipped.

Please double-check your delivery address before completing your purchase.

If your product arrives damaged, defective, incorrectly printed, or different from what you ordered, please contact us within 14 calendar days of delivery.

Email genzlovesdogs@gmail.com with your order number, a description of the issue, and clear photographs of the affected product and relevant packaging.

An unboxing video is strongly encouraged but is not mandatory. Requests are reviewed individually, and additional information may be requested.

Because our products are personalized and made to order, we generally do not accept returns, exchanges, or refunds for incorrect sizes selected by the customer, change of mind, or personal preference when the product matches the order and is not defective.

Incorrect customer-submitted photos or customization choices are also generally excluded.

These exclusions do not override consumer rights that cannot legally be waived. Please review our Return & Refund Policy for full details.

Not always. Depending on the circumstances, we may issue a refund without requiring the product to be returned. In other cases, we may request further evidence or arrange an appropriate return or replacement.

Please do not send any item back without first contacting us and receiving return instructions.

Approved refunds are issued to the original payment method used for the purchase. The time required for funds to appear in your account depends on your payment provider and financial institution.

We cannot guarantee the exact date on which a refunded amount will become available.

Our team aims to review your request and respond within 1–3 business days. More complicated cases may require additional time if further information is needed.

This is our target response timeframe, not a guarantee that every refund will be approved within that period.